What NeuroTap does between your visits

$0 to Your Patient

For adults with Original Medicare, there is no subscription and no copay. The cost barrier that stops a referral from becoming an actual behavior change is simply not there.

There Between Visits

The program is on your patient's phone for the 167 hours a week they are not with you. It is self-guided and is not monitored in real time.

You See the Progress

Patients are offered a 0-to-10 rating before and after each session and complete Medicare's outcome measures on schedule (PHQ-9, GAD-7, PROMIS, pain rating). If your patient agrees to share and names you, you receive ACCESS Care Updates when they start and when they finish.

It Extends Care—It Doesn't Replace It

NeuroTap is not a substitute for therapy, medication, or your clinical relationship. It is a self-guided program your patient uses between visits, alongside whatever else they are doing.

Evidence at Unusual Scale

A transdiagnostic analysis of 16.6 million rated sessions from 868,244 users—real-world data from The Tapping Solution, our consumer platform of nearly twenty years and the dataset NeuroTap is built on—found large within-session effects in all eleven domains examined. The domains span the kinds of distress users brought to the platform, and the pattern is similar across them. These are before-and-after ratings with no control group. Anxiety d = 1.44, pain d = 1.21. For depression, eighteen published randomized trials (Seok & Kim, 2024, g = 1.27). Manuscript under peer review; scope and limitations on our evidence page.

Safety Screening, Stated Plainly

Patients in the behavioral health track answer the PHQ-9, including its self-harm question. Any answer above zero brings up crisis resources at once (988, Crisis Text Line, 911), under our Medical Director's protocol. NeuroTap is not a crisis service and no one monitors responses in real time, so your clinical relationship remains the patient's source of care.

Medicare pays you to stay involved in your patient's care

The ACCESS Model created a service for exactly this: when you review a patient's progress update and act on it, that is billable clinical work—paid by Medicare, to you.

To be clear about what is and isn't paid: this payment comes from Medicare, not from NeuroTap, and it reimburses the clinical work you document—not the act of referring anyone. NeuroTap pays nothing to referring clinicians. Enrolling a patient is not itself a billable event; the billable service is your review of their progress and the care coordination that follows.

Once your patient is enrolled—however they got there—the billable sequence is:

1. We send you an ACCESS Care Update

A summary of how your patient is doing: their starting scores and their outcomes when they finish.

2. You review it and act

Read the update and place a brief note in the chart documenting your assessment and any care-coordination action—a medication change or reconciliation, an updated problem list, monitoring instruction, or a referral.

3. You bill Medicare for that work

The ACCESS Co-Management service is billed on a standard claim, with no beneficiary cost-sharing and no advance consent required for this particular service. (Enrolling in the ACCESS program itself involves its own documented beneficiary consent—that happens on our side.)

The terms, as the model defines them

Per co-management service~$30
One-time onboarding assistance~$10
Annual cap~$100 per patient, per track
Beneficiary cost-sharingNone
Advance consent, for this serviceNot required

Rates are adjusted geographically and are subject to the same Medicare payment adjustments as your other fee-for-service payments. The billing code publishes this year: CMS releases the ACCESS Co-Management G-code and its modifier during 2026, and CMS can revise rates in later years.

Source: Centers for Medicare & Medicaid Services, ACCESS Model Request for Applications, 19 December 2025, pp. 31–32 ("Co-Management Payment"). This is an ordinary Medicare claim, so the usual condition applies: you bill it the way you bill any other Medicare service, which means being enrolled in Medicare. Nothing on this page is billing, legal, or compliance advice; confirm your own eligibility and documentation requirements before submitting any claim.

Who can refer, and who can bill

Anyone can tell a patient about NeuroTap. There is no gate on mentioning us, and patients can also enroll on their own through the ACCESS Directory.

Billing the Co-Management service is narrower. It is a Medicare claim, so the billing clinician must be individually enrolled in Medicare with reassigned billing rights. Physicians, nurse practitioners, and physician assistants clearly qualify. Clinical psychologists, clinical social workers, and—since 2024—marriage and family therapists and mental health counselors are all Medicare-enrollable practitioner types, and the model's payment language explicitly contemplates non-physician practitioners. CMS settles the exact biller list when it publishes the G-code and its billing rules this year.

Get in touch and we will send you the exact code, the documentation requirements, and a one-page billing guide the day CMS publishes them.

Who NeuroTap is for

Original Medicare

Adults aged 22 and older with Original Medicare (Parts A and B). Medicare Advantage is not included yet—we are working on it.

Any of Three Conditions

Anxiety, depression, or chronic musculoskeletal pain—spanning the two ACCESS tracks NeuroTap participates in.

Able to Use a Phone or Tablet

The program is audio-guided and designed for an older audience: large type, one step at a time. If they can press play, they can use it.

For therapists & counselors

The NeuroTap Referral Guide

Written for psychologists, clinical social workers, marriage and family therapists, and mental health counselors. In 8 pages: who qualifies, how to refer a patient in about two minutes, what you get back, and how Medicare's co-management payment works.

Download the Referral Guide (PDF)

Questions? Talk to us